Processes - New Product Contracted Development – Onboarding & Delivery Process

Overview

This guide outlines how we deliver new software products under our New Product Contracted Development service.

Broken into:

• Pre-Engagement: Discovery & offer (pre-payment)
• Onboarding, Planning, and Setup: Once we agree to proceed
• Execution: Task-driven build cycles
• Handoff or Scale: Launch and next steps

NOTE - The 'payment' referred to here is the upfront cost of £1,000 or more for the 'Onboarding, Planning, and Setup' step.

It's the planning that's required for any development, packaged and done upfront - not an additional cost but a structured approach.

Curious about our our methodology behind the madness here

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Pre-Engagement (pre- initial payment)

1 — Introduction & Discovery

• We listen to your needs
• We convey our offering options
• We determine which which of our offers suit your needs (if any)

2 — Offer & Agreement

• We established commination channels
• We provide an offer breakdown - with documents including:
  • Initial technical analysis - see here for more details
  • Initial feature sets, features, and tasks outline - see here for more details
  • Contract for services
  • Initial invoice with methods of payments - the initial MAX price invoice of £1,000 or more previously mentioned.

Onboarding, Planning, and Setup (post- initial payment)

3 — Specification & Prioritisation

• Feature requirements are collaboratively expanded into actionable tasks.
• Areas of technical uncertainty are flagged.
• Fix MAX prices are established for features and task.
• You choose which features and tasks to prioritise - like selecting from a menu.

4 — Setup & Expectation alignment

• We agree on a rolling budget and parameters for adhoc tasks - adhoc consultation, planing, R&D, etc.
• We establish timelines based on your budget and the task breakdowns.
• We establish and communicate the some of the 'Ongoing Processes and Systems' - our ways of work, so that it's clear how we'll proceed.
  • Backlog refinement sessions
  • Service quality assurance reviews & check-ins

Ongoing Execution

5 — Task-Based Delivery

• We execute on signed off tasks.
• We communicate progress.

6 — Service Management

• We host recurring backlog refinement sessions
• We host recurring service quality check-ins on velocity, communication, and alignment

Handoff or Scale

7 — Project Close or Next Phase

At any stage you can:

• Pause: We wrap the project with clean handoff documentation, versioned code, and source access.
  Note: All completed and in-progress work must be fully compensated prior to offboarding.
• Scale: Continue building features, increase capacity, or launch a new planning cycle.

All our builds include:

• Deployment to your infrastructure
• Handoff-ready documentation
• Access to all design and dev sources
• High-level system overview (to support internal or external continuation)

Summary

This is not just development. It's structured product delivery — with:

• CTO-level planning & guidance
• Outcome-based pricing
• Production-quality code
• Fast, flexible delivery
• Clarity from day one to handoff (or scale)